Privacy Policy Effective Date: January 1, 2025 Excel Roofing Company (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. Information We Collect Personal Information You Provide Name, email address, phone number, mailing address, or other details you provide when filling out forms, requesting services, or contacting us. Non-Personal / Technical Information IP address, browser type, operating system, pages visited, and general website usage behavior collected automatically when you use our website. How We Use Your Information We may use the information we collect to: Respond to inquiries and deliver requested services. Send service updates, promotions, and important communications. Improve our website, services, and overall customer experience. Sharing and Disclosure of Information We do not sell, rent, or lease your personal information. We may share information with trusted service providers who help us operate our website or deliver services. We may disclose information if required by law, regulation, or government request. SMS Messaging Terms By providing your phone number, you consent to receive SMS messages from Excel Roofing Company, which may include service updates, appointment reminders, promotions, or other business-related communications. Consent: By opting in, you agree to receive SMS messages. Privacy: Your information will not be shared with third parties for marketing. No Mobile Sharing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Message Frequency: Messages may be recurring and vary based on your interactions with us. Opt-Out: Reply STOP at any time to stop receiving messages. Help: Reply HELP for more information. Charges: Message and data rates may apply depending on your mobile carrier. Security of Your Information We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Third-Party Links Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies. Your Choices You may choose not to provide certain personal information, but this may limit access to some services. You may opt out of SMS messaging at any time by replying STOP. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Contact Us If you have questions about this Privacy Policy or our data practices, please contact us: Excel Roofing CompanyWilmington, NC | Raleigh, NCPhone: (910) 685-7102
