What to Expect when you call Excel Roofing in Wilmington NC When you call Excel Roofing, you will be greeted by our friendly office staff ready to listen closely to all of your questions and provide fast and accurate answers. We will need your full name, phone number, email address, and address of the home you want estimated. Next, we will ask some follow up questions to get a better understanding of what type of roof or repair that you wish to have done so that our estimator in the field will know exactly what to look for when they arrive. We are always flexible on our scheduling and will work out a time that works best for you. Our estimators are always prompt and on time, however, things are always subject to change in the line of construction. So if we get held up or delayed from rainstorms, snow, or any types of displeasing weather that may occur, we will call you well in advance to keep you in the loop. We find that communication is the first step to a good business relationship and will always strive to stay on the same page with our customers. Our estimators will provide you with a meticulous measurement of every angle on your house and/ or business. We provide a wide range of gutter selection, a variety of asphalt shingle products, assortment of metal roof designs, and many more. We may need access to the specific location of a leak and determine the appropriate course of action to repair the damage that has taken place. When the estimator is done measuring the roof, he will show you the many samples of color and design, as well as an estimate of what it will cost you. We have dedicated roofing crews that will install your next roof with attention to detail. So you can count on our roof estimators to know exactly what you need and are ready to help you with any questions you have. You can contact us at (910)685-7102 or email us at firstname.lastname@example.org.